You can book your taxi up to 3 months prior to your arrival date. Each one of our drivers has the ability to check your flight status during your flight to make sure he/she picks up the passenger at the correct gate or terminal, even if this information is different when the booking was made. Another feature of our service is that you will have a 2 hour “safety buffer” that will give you up to 2 hours of delay margin per booking. If you do not make it for reasons beyond our control such as flight cancellation or excessive delay, we will refund your deposit 100%. The payment of your booking is managed by our e commerce service provider, PayPal. We work exclusively with PayPal in order to have the ability to make 100% refunds in the case of any unforeseen circumstances. Taxiinmadrid.com is an integral taxi airport service provider. We have a fleet of licensed taxis who will pick you up at the airport holding a sign with your name or company name. What makes our service special is the ability to choose your taxi and driver, and also have he/she pick you up at the arrivals gate. No longer will you be shepherded into a taxi and at the end of a queue. Now, your driver can come to the gate holding a sign with your information.